Credit card refunds that need to be generated to IPAY/CASHNet transactions can be requested with Banking & Merchant Services
To ensure appropriate segregation of duties and accountability.
All University departments whose personnel store, process or transmit cardholder information. This also applies to units that outsource the processing of payment card information to third party vendors.
Refund requests are generally executed by Merchant Services within a 48 hour time frame upon receipt. A merchant department’s refund request requires signatures of two parties as follows:
Document Preparer: The person who completes the form
Department Approver: The person who can authorize expenditures from the departmental account
UF Credit Card Merchant Policy
TRM125 – Payment Card Security Awareness Training
Banking & Merchant Services: (352) 392-9057