Refunds to Credit Card Transactions

Directive Statement

Credit card refunds that need to be generated to IPAY/CASHNet transactions can be requested with Banking & Merchant Services

Reason for Directive

To ensure appropriate segregation of duties and accountability.

Who Must Comply?

All University departments whose personnel store, process or transmit cardholder information. This also applies to units that outsource the processing of payment card information to third party vendors.

Procedure & Best Practice

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